Returns & Exchanges

At Lisa Eldridge Beauty, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 14-day return period for products in their original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Contact our Customer Care team within 14 days of receiving your order to request a Return Authorization number and the necessary return documentation.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all protective seals are intact and the product remains in a resalable condition.

• 3.
  Ship the Items

  Affix the provided return label or use a tracked shipping service to send your parcel back to our fulfillment center, keeping your proof of postage safe.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, a refund will be issued to your original payment method within 10 business days.